Tag Archive

Because Breaking Up With Your EHR Partner Isn’t Hard To Do…

Published on July 29, 2013 By EHRblogger

Here are the top 9 reasons why 31.2% of medical providers are moving on to a better relationship with a new EHR partner.

So Tell Us Again… Why Wouldn’t You Want an EHR System?

Published on June 20, 2013 By EHRblogger

We’re sure you’ve been advised that an EHR system makes the everyday physician increase productivity and that it saves time and money. But check this out. Aside from helping doctors become more efficient, the Bureau of Labor Statistics reports that more than 50,000 health-IT jobs have been created since the HITECH Act. According to our [...]

Help Your Patients Help You: The Importance of Customer Service

Published on June 10, 2013 By EHRblogger

It seems like a no-brainer, but customer service is all about your customers. It involves more than just fulfilling requests or offering discounts. To get it right, you have to understand your customers – and know what they want. For physician offices, this means understanding your patients. Think about it: If you never ask your [...]

Brand Marketing: The Experience is Everything

Published on May 28, 2013 By EHRblogger

What does the word “brand” bring to mind? Perhaps you think about the last commercial you saw, an eye-catching logo, a clever slogan or jingle, or a memorable customer service encounter. But did you ever think about how branding factors into your medical practice? Everything a patient experiences can contribute to your brand, including: Appointment [...]

The EHR Vendor Perspective: Physicians Are Not The Only Ones That Struggle

Published on May 17, 2013 By EHRblogger

The healthcare information technology (HIT) market moves at a pace unlike any other industry. It seems if you took a week’s vacation, you would be left in the dust. Under the wide umbrella of Health IT, no area is growing and changing more than EHRs. Here’s what a lot of physicians don’t realize: EHR vendors [...]