If you are thinking about transitioning your practice from paper charts to Electronic Health Records (EHRs), or even transitioning from your old EHR vendor to a new one, you’re most likely concerned about the implementation process and the long-term impact on your practice. Here’s the good news: you are not alone! Many practices are worried about the rollout of a new EHR—but that shouldn’t stop you from moving forward.
Here are some initial fears you may have about EHRs, and ways to alleviate your concerns:
- Workflow disruption
Purchasing an EHR that is intuitive, easy-to-use, and flexible is a must! Workflow disruption can be prevented by thoroughly understanding how your practice works, and choosing an EHR that will accommodate that. Have your vendor prepare a comprehensive workflow analysis to confirm that the EHR is compatible with how your practice operates.
- EHR implementation failure
Unfortunately, this happens far too often, but you don’t have to leave it up to chance. Ask the vendor to design a comprehensive implementation plan and make sure you both stick to it! Find out what kind of tech support your potential EHR vendor offers, who is responsible for identifying potential hardware/software issues, and who properly trains your doctors and staff. Equally important is identifying someone in your practice to be the main point person or super-user to coordinate with your main support contact on the vendor side.
- Too costly for my practice
The fear of the EHR price tag can cause you to halt the process. Additional support staff, hidden implementation costs, and unexpected training charges are all too common. However, the right EHR will help your office to run more efficiently and there should be no need for additional support staff if the product is intuitive and easy to use. In reality, a productivity-focused EHR will allow you to cut overhead, drastically reduce overtime, and help your physicians to proceed through their patient encounters faster and more efficiently—all of which lead directly to increased revenue.
- Slow or no ROI
The time it takes to experience positive ROI varies, depending on the EHR you choose. During your EHR selection process, focus your efforts on identifying an EHR that will NOT force you to decrease your patient volume. When you introduce new EHR technology to your medical practice, it should have a positive impact on efficiency, productivity, patient care and satisfaction, and your bottom line. If the EHR delivers anything less, it’s not the right one for you.
We won’t scare you—what we will do is partner with you to ensure a smooth, secure, and easy transition for your physicians and staff.